Business System Analyst (BSA) Resume GA - Hire IT People (2024)

SUMMARY

• Business System Analyst (BSA) for over 15 years, Consultant for 5 years, Solution Architect for 1 year and Project Lead for multiple years within aerospace and defense, engineering, manufacturing, energy and medical device industries.
• Well rounded knowledge of process improvement and multiple software development methodologies; SDLC, RAD, Spiral, Prototyping, and Agile SCRUM.
• Experienced and seasoned BSA conducting individual or JAD interviews to gather use cases, user stories and business requirements. Experienced translating use cases, user stories and business requirements into detailed functional specifications; scope, assumptions, system overview diagram, glossary/data dictionary, process flow diagrams, class diagrams, ER diagrams, and presentation layer wireframes and mark - ups. Experienced creating Unit, System, Regression and UAT test scripts.
• Seasoned liaison, partnering with management, business customers, stakeholders, subject matter experts (SME), ITS technical team, and customer support personnel.
• Successfully automate business, engineering, change control, and supply chain management processes using workflow automation tools.
• Proficient with over 10 years Project Management, Risk Analysis/Management and Issue Analysis/Management experience.
• Proficient with data modeling and data analysis for relational Oracle 11g and MS Access databases, using SQL, SQLPLUS, PL/SQL, Toad, and SQL Developer.
• Experienced with use of XML files, their XDS formats and the use of middleware tools to integrate applications and interface data across applications.
• Supported DELTEK Financial application; Procurement, Inventory Control, General Ledger and Payroll modules for over 4 years.

TECHNICAL SKILLS

Microsoft/Operating Systems: Word, Project, Visio, Access, Excel, PowerPoint, Share Point, Project Server, LINUX, Window 7, UNIX, Windows XP

Programming Languages: SQL, SQLPLUS, PL/SQL, JAVA, JSP, VB, VBA, COBOL

Applications: Windchill PDMLink 10.2, 10.1, ProjectLink, Supplier Management, CreoView, Visualization, Creo 2, SolidWorks, PADS, Oracle ERP, MAC-PAC/D, DELTEK, SAP ECC, HP Quality Center, Remedy, Subversion

RDBMS and RDBMS tools: Oracle 11g, 10g, MS Access, ODBC, JDBC, Toad, SQL Developer

PROFESSIONAL EXPERIENCE

Confidential, GA

Business System Analyst (BSA)

Responsibilities:

• BSA on ITS team, supporting our PLM/PDM Production environment running PTC Windchill applications.
• Partnered and worked with the business to identify PLM project needs to create 2 year PLM road map. Road map presented to CIO and ITS Management team.
• Mentored our customers on the use of metrics to measure our current processes capabilities.
• Project management, requirement management, risk management, issue management, creation of functional specifications, BETA, UNIT, UAT testing and training and adoption.
• In 2015 Windchill integrated to SAP ECC using TIBCO middleware application and XML files.
• Partnered with Configuration Management manager and SME to define use cases and business requirements, and then translated these business requirements into functional specifications to automate our Engineering Content Release and Change Control process.
• On Drawing and AS Designed Bill of Material Release project, SDM was hybrid of Agile SCRUM and XP methodologies. Team used Test Driven Development (TDD). I created Unit Test cases and execute them, provided results to developers. Team was able to complete this project in less than 2 months. This was our 1st Agile project.
• Depending on the project or enhancement release worked individually with customer/SME, or in JAD sessions with cross functional team to gather business requirements. Reviewed business requirements with stakeholders.
• Gather requirements to integrate SolidWorks, AutoCAD and PAD CAD applications with Windchill application using Work Group Manager. Creo 2 M100 also used with Windchill 10.1 environment.
• Used HP Quality Center to document defects and create test script using Test Plan and recorded the test results using Test Lab.
• Mentored other BSA’s to use traceability matrix to map business requirements, functional specification, design specs and test cases to insure all approved customer requirements were implemented and tested.
• BSA on team who extracted Oracle (OLTP) data for PLM/PDM system and provided the data to our BI team. BI team performed data cleansing, and loaded data to the Data Warehouse (OLAP). BI team created Data Mart containing Engineering Change Objects, Parts, Drawing, AS-Designed Bill of Material data and its associated life cycle history and release history data. User community uses Crystal Reports to generate reports from this Data Mart.
• Performed Level 2 production support daily.

Confidential

Solution Architect

Responsibilities:

• Scoped projects; managed projects, documented requirements, and automated processes using workflow tools, tested solutions and trained power users.
• Data Analysis also performed using SQL and PL/SQL.
• For Honeywell and NASA developed MCAD and Drawing release processes implemented using workflows.
• Responsible for gathering business requirements for these release processes, and performed the development work for these workflows.

Confidential

Senior PLM Consultant

Responsibilities:

• Performed all work for a PTC IntraLink 3.4 to Windchill PLM data migration project.
• Responsible for all project management tasks, the creation of functional specifications, creation of design and test specifications, the installation of the software, configuration of the software and all workflow and coding development work.
• Executed test scripts and documented test results.
• Fulfilled multiple roles on an IntraLink 3.4 to Windchill application migration. Perform project management, business system analyst (BSA), developer, and SQA tester and trainer activities on this project.
• Project completed and delivered early to my BOEING Missile Systems customer.

Confidential

Senior Consultant

Responsibilities:

• At DELL, member of a SCRUM team that implemented Windchill customizations. Multiple Sprints executed. Each Sprint 4 weeks in length.
• During the bid process, created project estimates for our customer ‘statements of work’; to scope and estimate our project efforts.
• Manage projects, implement processes and new functionality our customers used to manage their engineering content and automate their engineering and change control processes, and production support processes.
• At BOEING ECI performed project lead activities to create and manage project schedule, identify and manage risk, and track issues on a project to upgrade Windchill from version 8.0 to 9.1.
• Generated ad-hoc reports for BOEING security officer using SQL and SQLPLUS.
• Defined processes for global support center at DELL for a Windchill 9.1 implementation.
• At Boston Scientific, CRM created UAT test cases used to qualify their Windchill 9.1 system to CFR 21 Part 11 and Part 820 standards.

Confidential

Senior Analyst, Business Analyst, System Specialist, Project Lead, Programmer Analyst

Responsibilities:

• As Programmer Analyst, supported DELTEK financial applications, Procurement, Inventory Control, General Ledger and Payroll modules.
• Daily level 2 issue support for DELTEK Procurement, Inventory Control, General Ledger and Payroll modules.
• Y2K project lead, responsible for both project management and BSA activities. Our project team insured DELTEK Financial and MRPII applications were Y2K compliant. Worked daily with Financial Manager and team to resolve issues and bugs.
• Worked as BSA and developer on a Windchill 6.0 upgrade to Windchill PDMLink 8.0. Successfully migrated legacy systems Parts, AS-Designed Bill of Materials, Change Request and Change Notice data into Windchill 6.0, and worked with the business to revise their procedure documentation.