Regency Inn & Suites Downey Reviews: 57 Verified Reviews Latest 2024 | Trip.com (2024)

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1 night

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Rooms and Guests

Verified reviews

The non-smoking room was extremely stinky of cigarettes smoke. Overall cleaning was poor and furniture was very old.

Bed was comfortable, and I had what I needed for one person over a weekend. It’s just old and not very nice looking. But clean enough and quiet

Honestly I was disappointed with the customer service of the hotel, they gave me a room that was damaged , the front door and bathroom door had punch holes and seemed like it had been kicked. When I called the front desk and asked why did they give me a damaged room they didn’t seem to care

The room is not maintained well at all! Bed uncomfortable bathroom had leaky faucet and didn’t drain well! Towels were old and very thin! They didn’t replace all the dirty stuff! Refrigerator was noisy!Chairs and couch were old and stained beside uncomfortable.

The lady at check in desk has an attitude, like she's in a bad mode, not just the check in time but next day at checkout time, even if she's owner, i will think that she shouldn't be at the desk,

Cleanliness??? Really?? Carpet so dirty bathroom same dirty and plus the receptionist so rude! Really disappointed!

The first one I got smelled like cigarettes. The second room I got I couldn’t even sleep in there because there was people upstairs banging and making a lot of noise so I left at 11:23 in the night and booked another hotel room in another city.

The property was horrible it was dirty smelled like pee stains were all on the sheets

I booked this room for a friend of mine. When visiting the property to inquire about the deposit requirements, I was informed that ID would be required for both he and I, even though the reservation was in his name. They made it impossible to use the reservation.

Average, wierd they wanted a $50 cash deposit and that the water for the toilet was shut off.

Loved the unwelcomed greeting of the transients asking for change in the morning, they were curteous rather the the ones at night that dont even look at you and yell at you. Will probably not stay here again. Nothing is really done to keep transients out of the parking areas. Be cautious of your surroundings.

The Motel room size is great and I had two beds in my room.Not enough outlets though and the light switch should be by the door as you come into the room.Very clean the furniture is a little outdated. I give it an 8 rating.I would stay here again.

Just was an good experience over all

Place Is Ok, Thanks 2 Liquor Store Next Door

Hotel was very spacious. It had 2 beds but the sheets were dirty. There was only 1 toilet paper. It would be 7/10 for me